Hyatt Regency Boston

Location was exceptional. Clean rooms and building. Nice gym facility. Great view from room.

We stayed in room 1512 with one king bed. The room was clean and well appointed. There was no "view" to speak of, but we weren't there for that. The concierge Stephan, was very helpful with directions, suggestions, etc. We took advantage of the gym and enjoyed breakfast and dinner at the hotel. My wife and I loved the walkability.

Perfect place for family of visitors. Everything round the corner and walkable around the downtown. Visit the Chinatown in just a few minutes walk to try different delicacies at a very affordable price. Rooms are a bit on the expensive side but that will not disappoint you during your stay. Book a room at the higher floor to get amazing view of the city. Getting food around the place is not a problem at all, just be mindful lots of eateries closes by 8 pm but there are some open till midnight. Parking is expensive try using the weekly public transport pass which we used and a great way to reach the corner of the city and is free from kids below 12. Stephen at the concierge is the BEST person to go to in the hotel to seek help to plan around in Boston. Overall ***** 5 stars from us. Thank you team for making our stay special on our special visit.

Location is fantastic IMO. Near the "French Quarter" and Chinatown. It's in walking distance (for a healthy walker) of many historic sites. Surrounded by wonderful restaurants, bars and theaters. Lots to do and see right around the hotel.

Facility was clean. Our room was not ready after arriving at 11 am. Our room was still not ready by 4 pm so we were given a complimentary upgrade. Information relayed by check in staff was inconsistent. 2 people stood out and made our stay exceptionally awesome! Samantha at front desk (hope I got this name right) and William at the restaurant!! Samantha (?) was very accommodating and set the tone for our wonderful stay. William was absolutely awesome! He welcomed us every morning for breakfast, attended to our needs, offered sightseeing tips and made us feel like we were the most important customers in the room. He often checked on our kids making sure they were ok because they had food allergies. He was very cautious to make sure they ate the right foods on the buffet. William made our stay and whole vacation absolutely wonderful! He is so deserving of a promotion and recognition! Because of his exceptional service, we recommended Hyatt to our other family members who will be visiting Boston. Thank you William!!!